THE TEAM CONCEPT
Think about all of the people involved in making your favorite resort the experience it is: Bellmen, check-in clerks, maids, designers, architects, builders, investors and so forth. Every person, whether you see them or not, plays a specific role in creating a holistic and enjoyable experience for you.
The real estate industry is largely comprised of individual agents who manage every part of a real estate transaction. That’s like asking the valet guy to cook and deliver your breakfast, make your bed, design the lobby, and build the pool!
To optimize this old approach for our clients, we have adopted a team model in which each member of our team has a specific role and brings a unique skill set and expertise to their position.
So take a breath, relax, and know that our team is here to give you a world-class resort experience!
Growing up, John’s father told him that he could be anything he wanted to be, except for a banker or a Real Estate Agent. So, in 2003, after earning a Finance degree from Arizona State University, John promptly began a full-time career in real estate. Now, of the more than forty thousand agents in Phoenix, John ranks in the top 25 and his dad has decided it's ok for him to be a Realtor after all.
One of John’s greatest strengths is in seeing connections that are not always obvious. His ability to think laterally has secured deals and solved problems for our clients that would otherwise seem impossible. For example, in seeing that clients often struggle with purchasing a new home at the same time they need to sell theirs, John created a system in which our clients can “trade up” their homes, optimizing the auto industry’s approach to the same problem.
John has also assembled a passionate team to support our clients in every facet of buying or selling their homes. He is proud to be the catalyst of change within the real estate industry and within the lives of his now thousands of past clients.
Tel: (480) 427-0165
Jeremy is our team’s most careful thinker, and his methodical and detail-oriented approach is a balance within a team of fast decision makers. As an extension of his calculated way of thinking, Jeremy received both a Bachelor’s degree and an MBA in Finance from ASU.
While Jeremy began his career in the investment world, 2007 marked his transition into real estate with a focus on developing and restructuring residential communities and commercial properties. With over one billion dollars worth of real estate transactions under his belt, Jeremy is an exceptionally knowledgeable advocate for our clients. He is also a great ally for people who are seeking investment properties or who plan to remodel their home after purchase, as he flips several properties a year and has an uncanny ability to see value where others may not.
Jeremy, Adrianne, and their three children (Braylen, Winston, and Georgia) live in the Arcadia area and believe there is no better place to raise their family.
Tel: (480) 757-0114
Brad is a fourth generation Phoenix native and has been rooted in Arizona's culture and community for his entire life. Brad also carries a true passion for everything he does and has had great success because of it. From touring across the country in a successful rock band to being a restaurant founder, owner, and operator, Brad brings an unparalleled level of energy and customer service to our clients. Brad has helped hundreds of families find their dream home and his charismatic personality makes him a client favorite at our yearly Gluch Group client parties.
In June of 2015, Brad married his beautiful wife Liz (who already shared the same last name as Brad, just spelled a little different!). They love new adventures, traveling, raising their two young children, and being active together.
Tel: (480) 656-1641
Garett joined the Gluch Group with a background in fundraising for elementary schools. In this role, he was the lead developer for a national company that designed leadership programs to encourage elementary students to live out their full potential and change the world. He brings this same passion for helping and encouraging others into his work in real estate. He is one of the top agents in the state and has helped hundreds of clients buy and sell homes.
Garett is an Arizona native, born and raised, who knows every area of his home state well. At one point, he spent five years in Newport Beach, California, chasing his dream of becoming a rock star before happily moving back to his native home in Phoenix.
Garett and his wife, Tessa, live in Arcadia, a suburb of the Phoenix area, with their two young children, Parker and Ryder, and their not-so-young tortoise, Squirt.
Tel: (619) 993-4024
Ashley is our Listing Coordinator and she can’t wait to help you get your house ready for the market! She comes to us with an extensive real estate background of over 12 years working directly with banks on listing their internal foreclosed properties. Ashley also serves as John’s assistant (and right-hand woman!) where no task is too big or small for her to tackle!
She was born and raised in Medford, Oregon. She moved to San Diego, California when she was 13 where she met her now husband, Hubert, when she was just 15. They have been together longer than they haven’t been! She loves to hang out with her husband and their two rescue dogs, Bruno and Panda, working out, traveling and hanging out with friends!
Tel: (480) 719-3668
After graduating from Grand Canyon University in Phoenix with a Bachelor of Science in Entrepreneurial Studies, Brennon discovered that his true passion was serving others. Brennan was introduced to the world of real estate agency and the Gluch Group as one of our clients when he purchased his first house with the Gluch Group. That experience helped him to realize that his love of service matched up perfectly with being a realtor. Brennon strives to be authentic with every individual he encounters and has a knack for finding common ground with his clients.
Brennan and his wife Cassie enjoy visiting the beach when they are not at home in Phoenix finding a new trail to enjoy. Being active with their Golden Retriever "Moab" is what brings them the most joy.
Tel: (602) 312-6934
A home-grown Phoenix Native, Herman has watched our city grow and expand for more than three decades and is proud to call The Valley home. As a former youth pastor with a background in teaching, Herman is passionate about helping people pursue their passions and goals within both life and real estate. Becoming a real estate agent after his career in ministry is a natural fit as it allows him to help his clients navigate the stressful home buying and selling process with ease. His deep concern for his clients’ well-being, combined with his analytical mind and sharp negotiation skills, make him an excellent realtor with many thrilled past clients.
Herman and his wife, Larissa, live in Central Phoenix with their four kids. Together, they hike, bike, and make as many new friends as they can. Five things he could talk about all day are: The Suns, photography, raising kids, cooking, and power tools.
Tel: (480) 447-6917
Joseph has spent the last decades in Arizona and loves all that Phoenix has to offer. Joseph has a background in luxury hospitality and brings his world-class customer service training and skills to his Real Estate career. His knowledge and dedication to caring for his clients is what he is best known for. Joseph has the ability to solve problems in unique ways and he thrives when things seem at their most stressful.
Joseph, his wife Brea and their three children live in Chandler. They live close the rest of their family and make time with them a priority. They have a passion for serving God and their family. When time permits Joseph and his family love taking family trips to Disneyland and creating family memories.
Tel: (602) 456-6178
Yana started her real estate career when she herself was looking for a home for her family. Through her home buying experience, she became so fascinated with the real estate industry that she decided to get licensed shortly thereafter and never looked back.
With ten years of experience in the Scottsdale and Phoenix real estate markets, Yana brings a wealth of knowledge to the Gluch Group team. She has not only helped clients buy and sell their homes but has also assisted other realtors in managing their transactions. Furthermore, she has unique expertise in helping veterans buy and sell their homes. The diversity of Yana’s experience enables her to effectively navigate and negotiate the home buying process for all types of clients to ensure their goals are met and exceeded every time.
In her spare time, Yana enjoys staying active with her two children. Her passions include yoga, pilates, and learning the art of Argentine tango.
Tel: (602) 329-0939
Alex found his calling in real estate through his experience of buying his first home at just 22 years old. He and his wife, Jackie, were living in Austin, Texas, and had been saving every penny they had since they got married. For various reasons, Alex wasn’t able to fulfill his dream of becoming a real estate agent right away and instead worked in the sales industry. Little did he know that by working in sales he was setting himself up with a great foundation of skills for the real estate industry. After moving back to their hometown, Phoenix, Alex and Jackie were blessed with twin girls and then a boy. With their roots planted, Alex decided to finally fulfill his dream of becoming a realtor and joined the Gluch Group. Alex’s long journey to a career in real estate has made him all the more passionate about what he does. His desire to help others, combined with his exceptional negotiating, problem solving and account management skills, make him an excellent realtor to work with. Alex and his family currently live in North Phoenix. They enjoy spending their summers on the lake and their winters in Flagstaff on the mountain. Alex is also a die-hard soccer fan and player and is happiest while coaching his kids’ soccer teams.
Tel: (725) 500-5704
After growing up in California, Patricia moved to Las Vegas where she lived for 25 years. During this time, she explored several careers and, eventually, her natural ability to build meaningful relationships and understand clients’ needs led her to her calling in real estate.
As a real estate agent in Las Vegas, Patricia helped many clients buy and sell their homes and investment properties during a period of incredible change and growth. Through providing high quality service that was second to none, her satisfied clients became her main resource for new business through referrals and recommendations. Patricia’s first priority as a realtor is to provide exceptional service and care to her clients. She takes great pride in her ability to make her clients happy and will go above and beyond to do that for each and every client she meets.
Sharlene De Paz
We’d like to introduce you to another amazing team member, Sharlene, who works hard behind the scenes to keep our business running efficiently. After graduating with a degree in Business Administration, Sharlene worked for a large real estate development company. Her extensive experience in the industry, along with her stellar administrative skills, make her a great asset to the Gluch Group team.
Sharlene was born and raised in Cebu, Philippines. In her free time, Sharlene enjoys spending time with friends, going to the beach, freediving, reading books, and listening to podcasts. She is inspired daily by her husband and her family and is also a “fur-mom” to a very active pug named Loca.
Tel: (480) 757-6547
Originally from the west coast of Canada, Tyler moved to the Caribbean after graduation to pursue a career with The Ritz-Carlton. Here he received a 5-star award of excellence for his outstanding level of service. During this time, Tyler met his wife, Meg. They soon had two daughters, Reese and Elle, and they also adopted an island rescue dog named Jimmy. He then went on to work for Troon Golf in the Cayman Islands, where he assisted in the club house transformation at Terravita.
After nine years living in the Caribbean, Tyler and his wife began their plans of moving their family to Scottsdale, Arizona. While working for Troon Golf, Tyler simultaneously studied for and passed the state and national exams at the Arizona School of Real Estate. He and his family then moved to Scottsdale, where Tyler embarked on a new career journey in real estate.
As a realtor, Tyler strives to understand each of his client’s needs and goals so he can meet and exceed their expectations every time. His uncompromising level of training from luxury resort properties, combined with his passion for real estate, are key to his and his client's success in all aspects of real estate.
Tyler grew up as one of four boys and was a AAA hockey player in Canada. He has now become a Scottsdale local who loves to spend time golfing and hiking with his family.
Since a young age, Ethan knew that his calling was in real estate. He began his career in the real estate industry as soon as he graduated from high school and has gained a wealth of knowledge and experience since then. Having grown up in a small town in South East Texas, an hour outside of Houston, Ethan is proud to bring his southern roots to the valley. Anyone who meets Ethan is quickly drawn to his charismatic personality and the way that he strives to build relationships. He prides himself on his ability to influence and guide others to success while at the same working hard to build his own. He will go to any length to help another figure out a way to solve a problem and is known for being incredibly committed to helping his clients find the perfect place to call home.
Ethan lives in North Phoenix where he enjoys spending time with his family and friends. In his free time, he loves to be outdoors and enjoys mountain climbing, fitness, and photography. He is also a huge UFC and baseball (Houston Astros) fan.
Deanna’s real estate career began in 2005 in Las Vegas, NV where she worked for a Real Estate Developer and helped launch a new high rise condominium project. After she married her husband Ryan in 2008 she continued her career in San Diego, CA.
Family is extremely important to her so she was blessed to be able to take time off to raise her two sons, Jace and Camden.
Deanna fell in love with Arizona during a trip to Scottsdale in 1994, she always dreamed of moving back to the desert and that dream finally came true. She loves showing property all over the Phoenix area and really enjoys helping her clients find just the right neighborhood to suit her clients needs.
Deanna is a natural when it comes to client relations. She’s positive, fun and passionate about what she does. She prides herself on providing exceptional service to her clients. She possesses a strong emotional intelligence and can help clients remain calm in challenging situations.
She loves home renovations, remodeling projects and decorating. She’s very knowledgeable about natural health and her friends always go to her for advice. In her free time she enjoys traveling with her family, boating, cuddling with her Boston Terrier, Gracie. You can often find her at Orange Theory, Hot Yoga or reading books poolside with an ice tea or cold brew coffee.
Ali Al Miayahi
As an accomplished real estate professional, Ali is dedicated to helping his clients with all of their home buying and selling needs. His mission is to help every client achieve their goal, whether it be to find the house of their dreams or to sell their home for top dollar. When you meet Ali, you will quickly realize that he is highly committed to going out of his way to provide the highest level of service to his clients.
Ali has a deep understanding of each stage of the home purchasing and selling process. He works hard to educate his clients on the real estate market to help them make more informed decisions when buying or selling a home. He also has over seven years of experience in the finance industry, which gives him the ability to better understand a client's financial position.
Ali believes that financial literacy is key to an individual’s success and, therefore, he dedicates most of his spare time to educating people in his local community on this topic.
Tel: (480) 401-2146
Pinki Bhandari serves as an executive assistant to several members of our sales team. After completing her post-graduate work in History from Delhi University Pinki joined a large MultiNational Company MNC worked there for almost 10 years as a Data Analyst. Her work there gave her a passion for attention to detail and she loves ensuring that our sales team and clients have every t crossed and I dotted. Pinki works hard to keep our real estate agents organized and ensures that our clients receive lightning-fast responses to their inquiries.
Pinki is a traveler and likes adventure. In her spare time, she watches cartoon movies and listens to podcasts and music. Pinki is married to Nikhil who is also on our team and together they have developed some new hobbies including cooking and running. In 2019 they reached a huge milestone completing the Delhi half marathon and their dream is to participate in the New York Marathon. She has a very positive outlook towards life and believes that if you do good, good will come to you.
Tel: (480) 401-2146
Meet Nikhil Kumar, a stellar Gluch Group team member. We love Nikhil's passion for life and his ability to overcome tremendous obstacles to accomplish his goals. He recently shared a testimony regarding a marathon he recently ran and it inspired our whole team to tears. He teaches our team never to give up, choose joy, and love your life! Nikhil was born in Patna, India. He attended a boarding school in Delhi and received a banking diploma from Delhi University with honors in the history department. He married his best friend in 2017. Some fun facts about Nikhil: He is an adventurer at heart, enjoys traveling, talking to people, running, reading, cooking, and watching sports. He's a hardcore Liverpool FC fan (Soccer club).
Tel: (480) 378-6700
Mark is one of our all-star team members. With a passion for serving our clients with excellence, Mark is a hard-working and committed team player who is often caught working on his days off. Mark is also good at just about everything there is to do at the Gluch Group. He answers incoming client calls, helps sales agents with their clients, and is also one of our transaction coordinators.
Mark was born and raised in Cebu, Philippines. He is the eldest of four siblings, raised single-handedly by his mother. He worked as a call center operator (graveyard shift) and as a financial advisor to send himself and his siblings to college. He earned a Bachelor's degree in Management Accountancy and, recently, Juris Doctor. He's a member of the Philippine Bar, as well as a non-profit, non-government organization that advocates for the environment, climate change awareness, and pollution.
During his free time, Mark loves to read, soak up the sun at the beach, and play with his dogs, Patch, Lemon, Lolita, Ponki, and Savvy.
Tel: (480) 493-5359
Say hello to our amazing team-member: Vanessa Tariman. Vanessa is a true jack of all trades. There is no task, big or small that she will not tackle. Her drive and passion for what she does is humbling and appreciated every day.
Vanessa was born and raised in the southern part of the Philippines, Davao City. She graduated with a bachelor of accounting degree but had only experience working as an accountant for less than two years. In 2013, she decided to shift her career and workplace from an office-based accountant to being a home-based general administrative virtual assistant for a US-based property management company. For the past seven years, Vanessa enjoyed working remotely and gained so much knowledge about U.S. real estate transactions.
Vanessa spends most of her weekends baking with her two kids, JV and Jana, and biking with her husband, Edgar. They also love to travel as a family exploring white sand beaches that are just a 30-minute drive from their place.
Tel: (480) 378-6700
I'd like you to meet Lance Lucero, one of our amazing behind the scenes team members. If you call our main phone number, he is the guy who will take your call! He is the very first impression that our clients have with the Gluch Group and Lance handles this critical responsibility with excellence. Lance is amazingly responsive and always excited to help a new client figure out how our team can best help them. Lance is truly amazing at his job.⠀
Lance has an extensive background in customer service prior to joining the Gluch Group in 2017. He worked for multi-national big banks resolving customer's issues, concerns, and transactions. His knowledge and experience in Customer Engagement Strategies and Solution have been valuable making sure that our client gets the time and attention they need the moment they make the initial contact with our team.
Some fun facts about Lance: he lives in Palawan, Philippines which is a world-class beach destination, yet he does not know how to swim. If he is not playing video games with his son Dylan, he is enjoying the city's cuisine with his wife Elyn.
Tel: (602) 456-6178
Meet one of our very important team members: Annjuli, also known as Juli. Juli graduated from college with a degree in nursing and then started her career as a collections agent for a Business Process Outsourcing company. Over the years she has been with the Gluch Group, she has become an incredible asset to our team. She is known for being a hard-working and trustworthy team player who we can always count on. Everyone on the Gluch Group team loves working with Juli because she is always so positive and thoughtful, not only towards clients but to everyone on the team as well. Juli’s hard work and dedication have enabled the team to achieve high sales volumes and excellent customer service while also maintaining a healthy work-life balance.
In her spare time, Juli enjoys spending time with her husband and daughter.
Tel: (480) 378-6700
Meet Mirah, another one of our fabulous behind-the-scenes team members. Mirah is a management accounting professional who is skilled in preparing reports, budgets, and financial statements. She handles all kinds of administrative tasks for the Gluch Group and plays an important role in maintaining the efficiency of our business operations. Mirah has a servant's heart and is eager to go above and beyond what is required of her. She is a team player and everyone enjoys her company.
Mirah lives in Cebu City, Philippines, also known as the Queen City of the South. During her free time, Mirah likes to binge-watch fantasy, romantic comedies, and sometimes horror movies. She also enjoys motorcycle riding with her husband, traveling to new places, going to the beach, and spending time with her three children and her family.
Jane A Go
Tel: (480) 597-1901
Arla, as she wants to be fondly called, believes it is always right to respond to events with compassion. She has a servant heart and she's willing to go above and beyond her calling. She serves with the right motivation.
With over a decade in the customer service industry, Arla has experience in both operations, people and project management. Her experience has taught her invaluable lessons that changed the way she sees life in general.
Arla was born and raised in the southern part of the Philippines, Cagayan de Oro City known as the white water rafting capital of the country. Her favorite pastime is entertaining families and friends and loves cooking for them too!
Finding a home is close to Arla's heart. She grew up not having a house of their own. This built the foundation of that dream to own one. She truly understands how people like her go through that process of turning dreams into a reality.
Tel: (480) 401-2477
We are so excited to introduce you to another important member of our team: Shiva Garg. What we love about Shiva is his willingness to adapt. He has a "can-do" attitude that stops at nothing to adapt to new roles, find solutions, and learn/discover what is needed to help move our team forward. He wears multiple hats when it comes to filling what is needed on the team and does it with excitement and a positive attitude. He goes looking for problems and keeps his eyes open it identify them and provide remedies. Couldn't be more thankful to have a member like that on our team for the last four years.
A little more about Shiva: Born in Uttar Pradesh (India's biggest state), he moved to New Delhi (Capital) in 2007. He has a degree in Bachelor of Arts that he used in the finance industry and as a Quality Control analyst for Uber. He loves traveling, photography, listening to music, cooking (occasionally), watching Friends, & cartoon films Madagascar, Kung fu Panda, Despicable Me, The LOTR Trilogy, The Hobbit's Trilogy. He lives with Mom, Brother, Sister-in-law, and niece.
Tel: (725) 500-5704
Meet Edelyn, a hard working team member who truly cares about others. Edelyn earned her Bachelor's Degree in Business Administration in 2018 at the Cebu Institute of Technology University while simultaneously working as a Quality Assurance Analyst for one of Australia's largest telecommunication companies. Since then, she has been working in the contact center industry for the last 12 years. Her success in this industry is driven by her strong motivation to help others. To her, the most rewarding part of the job is when customers tell her that she has made their lives easier. Edelyn loves to be around others, being able to connect with them and hearing their stories of purpose and passion.
Edelyn is the third of seven siblings. She lives with her parents and hopes to be able to take care of them for a long time. She has four Shih Tzu Poodles, named Akiko, Akira, Pepe, and Pipo, as well as a Labrador named Paquito. Whenever she is asked about how many kids she has, she proudly replies that she has five furry, four-legged children.
Jenerose Marie Morata
Tel: (725) 500-5704
After becoming a mother at the young age of 19, Jenerose began her career as a customer service representative for a BPO company servicing multinational clients from the financial industry. Her determination, hard work, and strong work ethic were quickly recognized by her manager, and she was soon promoted to a team lead role. Jenerose used her diverse skills to take on several management roles within the company, which included developing a strategy for increasing productivity and morale, as well as identifying and mitigating financial and security issues. After ten years of employment, she received a Circle of Excellence Award and was appointed as a site administrator where she was responsible for seven clients and 3,000 employees.
During this time, Jenerose made multiple attempts to buy a property in the city for herself and her daughter. She eventually decided to purchase a property in the countryside so that she could live a more tranquil life away from the hustle and bustle of the metropolis. Her house hunting experiences taught her a great deal about the real estate industry. Now that she’s 32 years old and owns a property that she is slowly renovating, she is now working on securing finances for her 13-year-old daughter’s future. Throughout her career, her daughter has been, and continues to be, her strongest ally and source of motivation.
Meet Josh, our all-star virtual assistant who is good at everything! Josh started his career as an agent for a Business Process Outsourcing company and was quickly promoted from this role to Quality Analyst and then Team Leader. He has worked in sales, customer service, technical support, and collections and has been a Team Leader/Manager in various industries including telecommunications, healthcare insurance, finance, and retail.
Recently, Josh decided to take a leap of faith and enter the freelance world as a virtual assistant. Since then, Josh has worked for real estate agents in Vancouver, Canada, Austin, TX, and Phoenix, AZ. Having worn many hats throughout his career, Josh brings a diverse range of skills to the team as well as an outstanding commitment to service and excellence.
Josh was born and raised in Cebu, Philippines. In his spare time, Josh loves to read. He is a self-confessed Potterhead–a Gryffindor by heart that was sorted to the Slytherin house. He has read all Harry Potter novels and watched the movies multiple times. He is also a huge fan of Agatha Christie, Neil Gaiman, and Mary Higgins Clark. Josh also enjoys visiting his grandmother to play with his nephews, Spade and Sean, and their dogs, Dwight and Kalag.
Tel: (480) 401-2477
Meet Chris, the Graphic Designer and Video Editor for the Gluch Group team! Chris is responsible for all our creative outputs including graphics, videos, and all other print and digital designs.
Chris has had a great passion for art, including drawing, painting, and sculpting, ever since he was a young boy. He innovated and transitioned his passion into a career by studying to become a graphic designer and video editor, and graduated as a CICT Major in Animation/Multimedia from Holy Angel University.
Chris lives in Pampanga, Philippines. During his free time, you will find him doodling in his sketchbook, playing basketball or video games, hanging out with friends, or maybe just sleeping!